Question 1

What is the difference between Granite and Quartz?

Accepted Answer

Granite is an all natural stone quarried all over the world. This means that no two granite slabs are the same. They each have their own characteristics. In addition, granite is porous and does require a sealant.
 
Quartz, on the other hand, is what is called an engineered stone. It is manufactured in large facilities using a combination of ground up natural stone and epoxy resins. As a result, the product has a much more uniform appearance and is nonporous for easy maintainance.

Question 2

Am I charged for the whole slab or only what I need?

Accepted Answer

You are not charged for the whole slab; however there is a waste factor. This waste factor can vary depending on slab size and countertop design.

Question 3

Does the square foot price include installation?

Accepted Answer

Yes, the square foot price includes delivery, installation, and a 15 year warrantied sealer for our natural stone countertops.

Question 4

How much does stone weigh?

Accepted Answer

On average, 3CM (1.25") granite and quartz countertops weigh approximately 20 pounds per square foot.

Question 5

What is a fissure?

Accepted Answer

Fissures are often misidentified as cracks; however, a fissure is a naturally occcuring characteristic of the stone caused by extreme heat and pressure over time.

Question 6

Will my kitchen have seams?

Accepted Answer

Due to the size of the sabs, seams are necessary and often unavoidable. We use a software program called Slabsmith that gives us the ability to match seams as closely as possible and allows you to view your layout before we begin fabrication. We take each kitchen on a case by case basis and assess things such as entrance ways, maneauverability, and overall size of tops to determine when and where to place seams.

Question 7

What is the overall process?

Accepted Answer

There are three main stages: template, fabrication, and installation.
 
After you have made a decision on which countertop that you want, we will set up a date to come out and get a digital laser template of your countertops. Next, our expert fabricators will cut and polish your countertops using our state of the art waterjet and CNC technologies. Finally, our highly experienced team of installers will install your countertops and the process is complete.

Question 8

Can my granite countertops be scratched, cracked or chipped?"

Accepted Answer

Granite is one of the hardest naturally occurring materials and is an excellent choice for countertops; however, it can be scratched, cracked and chipped with the right amount of force. We recommend that you do not cut directly on your countertops. Also, be mindful when maneuvering heavy pots and pans around your sink area to avoid chips.